SHIPPING & RETURNS

Shipping

We currently ship within the United States only. Please allow up to 3 weeks for your order to ship. 

Due to the natural composition of many of our products, we do not store all items at our physical location. Your orders are most often made fresh at our lab. Upon submitting your order, we will let you know when your order is being processed (or being made at the lab), and then we will let you know when it is being shipped to you directly from our physical location.

SHIPPING DURING CORONAVIRUS: Some orders sourced directly from the lab at the time of the order have taken longer to ship, especially due to the Coronavirus pandemic. We will be sure to keep you informed of any unexpected delays in processing and/or shipping.

return & exchange policy

If you are not 100% satisfied with your purchase of Concealer, HD Liquid Foundation, and/or HD Loose Powder, you can return the product and get a full refund, or exchange the product for another one, be it similar or not. All other products are not returnable.

 

You can return a product for up to 14 days from the date you received it. 

 

Please keep the receipt.

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